Trust & safety
Junior sport deserves a careful platform
TournHQ lists events for children and young people, so we hold ourselves to a simple standard: be clear about what we check, what we can’t check, and what parents, coaches and organisers should each do. This page explains exactly that, in plain English.
How listings are checked
Listings from new organisers are reviewed by our team before they appear on the site. We check that the basics are complete and plausible — who is running the event, where and when it takes place, what it costs, and how to get in touch — and we look for obvious quality and safety issues. Organisers we have verified can publish updates without waiting for review, but a listing that has been rejected always goes back through review, and any edit an unverified organiser makes to a live listing is re-checked before going live again.
We are honest about the limits of this: a review of a listing is not an inspection of an event. We help organisers present clear event information and we review listings for obvious quality and safety issues, but teams and parents should still check event details directly with the organiser before attending.
How verification works
The verified organiser badge means our team has taken extra steps to confirm that an organiser is who they say they are — for example checking their club or company details, website and public presence, and that their listings have been accurate. Verification is applied by our team, organiser by organiser; it cannot be bought.
Verification matters beyond the badge. Public team lists and live schedule pages are only shown for events run by verified organisers — a deliberate safeguarding choice, because those pages carry team names to a public audience.
To be clear about what it is not: verification is not a safeguarding certification, an inspection of an event, or a guarantee. It tells you we have checked the organiser is genuine — your normal club checks still apply.
Safeguarding
Every listing has a dedicated safeguarding section, and we ask organisers to use it well. Good safeguarding information typically covers: who the designated welfare contact is on the day, whether staff and volunteers are DBS-checked, first-aid provision, the event’s photography policy, and any affiliation (such as County FA affiliation for football events).
Parents and coaches should treat that information as the start of the conversation, not the end of it. Carry out the same checks you would for any club or event: ask to see the safeguarding policy, confirm who is responsible on the day, and satisfy yourself before you travel. Events listed here are organised and run by their organisers, and responsibility for the event itself rests with them.
Your details and children’s privacy
The platform never creates public profiles of children. Team entries show team and club names only — no players’ names, photos, ages or any other personal details of children, and we don’t ask organisers to give us any.
When you send an enquiry about an event, your contact details go to that event’s organiser so they can reply to you — and to no one else. We don’t sell contact details or share them with other organisers or advertisers. There’s more detail in our privacy policy.
Report a concern
If a listing looks suspicious, inaccurate or unsafe — or an organiser isn’t who they claim to be — tell us. Include the event name and what worried you. We review every report; where a concern stands up we unpublish the listing while we look into it, and organisers who mislead teams are removed.
TournHQ is in early access and this page will grow as the platform does. See also our terms of use and privacy policy.